Earlier this year, Joining Dots ran a series of Enterprise Search workshops for Microsoft UK. Its purpose was to help organisations explore what enterprise search means and what Microsoft technologies can do to help implement an effective search solution. The workshop consisted of four sessions, containing a mix of presentations, hands-on demonstrations and plenty of [...]
A light-hearted post to start what seems to be the true (in terms of weather) first day of Spring here in Warwickshire, UK. First, the context. Improving information findability (aka search) has been one of my key interests for the past 8 years. I still remember my induction day at Microsoft back in March 2000. [...]
A follow up to uncontrolled vocabulary. Many of the more advanced search engines try to improve relevance by extracting meaning out of the content of documents, i.e. without any input required from users. This is commonly known as auto-classification (or auto-categorisation). It then enables you to perform faceted search queries (also known as conceptual search). [...]
One of the topics I spend some time on when delivering enterprise search workshops is helping organisations to identify and understand when you want people to click on a search result versus not. When someone is seeking interactive help – for example: I want to submit a question to an internal discussion forum – then [...]
