Apr 26

On being human and overreacting

According to the BBC news web site, Foreign Secretary David Milliband ‘is said to have been “appalled” by the incident.’ I would have been more impressed if he had simply said he was disappointed with the people involved for being inappropriate, insensitive, insulting or just plain stupid. Thanks to social media, we have more opportunities than ever before to witness stupidity in action. It’s called being human


Mar 02

You cannot walk in another’s shoes

The riddle of experience vs memory

A man described how he had been listening to a glorious symphony. At the very end, there was a dreadful screeching sound – “It ruined the whole experience”. But it hadn’t. What it had ruined was the memory of the experience.


Jan 10

Crashing with the nose up

“Most merit-pay systems share 2 attributes: they absorb vast amounts of management time and make most people unhappy”

‘Crashing with the nose up’ was presented by James R.Crow at the KMWorld conference in October 2001…


Jan 27

What comes next?

A fabulous article in The Guardian is a must read for anyone interested in information technology and where it is heading in terms of societal impact – Thanks Gutenberg, but we’re too pressed for time to read. Central to the article is that popular quote – we over-estimate what’s possible in the short term and [...]


Jan 01

Answers involving the government

Pew Internet has published a report – Information Searches That Solve Problems. They participated in running a survey to identify ¨How people use the Internet, libraries and government agencies when they need help¨ Although the survey is US-focused, the results should be of interest to all government agencies. You can view the report and the [...]


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