When experts form a group, there can be a reluctance for individuals to openly voice concerns about decisions. Sometimes with tragic consequences
The impact of real-time rumours – April 2013
When decision systems are automated, the effects from spreading false information are amplified
Unexpected social connections – April 2012
Once you have shared information with anyone, you have lost control of it. Your privacy settings become irrelevant.
Lies, Damned Lies and Statistics – February 2012
Are the underlying numbers telling the truth? It is a critical question when decisions are based on increasingly complex calculations that are then converted into summary ‘infographics’
Growing thicker skins – April 2011
More fool the HR department that bins a candidate because they did something stupid and posted it online in their youth. They should worry more about those with an opaque history
When culture doesn’t matter – June 2010
Too often culture is used as an excuse when the real reason for failure to adopt new systems is because the target audience doesn’t see any value in what they are being asked to do
The best person in the job? – April 2010
When challenging the idea of quotas, the typical comment goes along the lines “It should be about choosing the best person for the job, regardless of gender, colour or race”. A reasonable sounding argument. But how many positions really are filled by the best possible person for the job, instead of as a result of networks and friendships?
The value in social networks – May 2008
Ignoring or banning access to social networks means people inside the organisation (employees) become less informed than people outside the organisation (customers, suppliers, partners, competitors). Is that a good thing?
Attention Span Myths – March 2007
The assumption has been that attention is scarce and more so online where it easy to click a link and move on somewhere else. Poynter’s study tips this assumption on its head. And, cue the big surprise, we focus more (i.e. read more) when viewing online content than when reading it in on paper
Sticky information – September 2006
When we find information that fits our expectations, it becomes very sticky and we are reluctant to let it go.
Magnificent application of game theory by a contestant on a game show – Ben Goldacre, Apr 2012
The one contestant understood the classic Prisoner’s Dilemma and immediately slammed one door shut for the opponent. Great strategy. If you suspect your opponent may behave badly, even if they won’t and seem believable, simply take that role first and control the outcome in either your own favour or in mutual favour. If play nice, you are exposed more.
Generations 2010 – Pew Internet Report, Dec 2010
“There are still notable differences by generation in online activities, but the dominance of the Millennial generation that we documented in our first “Generations” report in 2009 has slipped in many activities.”
Mixed Feelings – Sunny Bains, Wired archive, 2009
See with your tongue. Navigate with your skin. Fly by the seat of your pants (literally). How researchers can tap the plasticity of the brain to hack our 5 senses — and build a few new ones.
The Cost of Smarts – Verilyn Klinkenborg, NY Times, May 2008
Intelligence, it turns out, is a high-priced option. It takes more upkeep, burns more fuel and is slow off the starting line because it depends on learning — a gradual process — instead of instinct. Plenty of other species are able to learn, and one of the things they’ve apparently learned is when to stop.
Magic Numbers – Dave Snowden, May 2008
- 5 (or maybe 3) = working memory limit <- Miller
- 15 = people we can trust <- Snowden?
- 150 = natural community size <- Dunbar
- Ten Psychology studies from 2009 worth knowing about – David Disalvo, Dec 2009